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FAQs

Payments/Delivery/Returns

PAYMENTS

You can pay for your order using your Maestro, Visa, Mastercard or American Express card. You can also use PayPal.

DELIVERY

Jambes delivers any order worldwide; if you have problems checking your order out for your country, please contact us and we will deal with it immediately.

Orders for delivery within the UK are sent by Royal Mail. Our delivery charge is £3.00.

Orders for delivery outside the UK are sent by Royal Mail. Our delivery charge is £4.00 to Europe and £5.00 to Rest of World.

All items take up to two weeks to make and ship. We make everything to order, that is why it is takes a little longer.

RETURNS

You are entitled to a full refund if you decide to return any unused item you purchased within 14 days of delivery, please contact us on info@jambes.co.uk further instructions.

Please note that in no circumstances will we accept returned items which have been washed or worn.

If you have ordered the wrong size then providing it has only been tried on once and not washed then we will happily exchange for a new size . You the buyer will be reponsible for paying postage costs again.

 

FABRIC CARE/SIZE GUIDE

Wash inside out at 30 degrees, some fading may occur, do not tumble dry

Sizing information:

6-9 months - inside leg seam 19cm, waist relaxed 41cm

9-12 months - inside leg seam 21.5cm, waist relaxed 42cm

12-18 months - inside leg seam 24cm, waist relaxed 43cm

18-24 months - inside leg seam 26.5cm, waist relaxed 44cm

2-3 years - inside leg seam 29.5cm, waist relaxed 46cm

3-4 years - inside leg seam 33cm - waist relaxed 54cm